At FMG we use SSL (secure sockets layer) 128bit encryption technology to make sure your personal and payment information is processed securely.

How it works.
SSL technology is embedded in all popular browsers and engages automatically when the user connects to a web server that is SSL-enabled. It's easy to tell when a server is using SSL security because the address in the URL window of your browser will start with https (the "s" indicates a secure connection) and on some browsers you will see a small padlock icon appear.

When your browser connects to an SSL server, it automatically asks the server for a digital Certificate of Authority (CA). This digital certificate positively authenticates the server's identity to ensure you will not be sending sensitive data to a hacker or imposter site. The browser also makes sure the domain name matches the name on the CA, and that the CA has been generated by a trusted authority and bears a valid digital signature. You will not even be aware this handshake has taken place.

Once the handshake is completed, your browser will automatically encrypt all information that you send to the site, before it leaves your computer. Encrypted information is unreadable en route. Once the information arrives at the secure server, it is decrypted using a secret key.

We aim to dispatch your order the same day or next working day, however if an item is out of stock delivery can take up to 21 days. An email will be sent via your customer account if any of the items you have ordered are unavailable.

All orders in the Uk, Channel Islands & Isle of Man are sent free of charge but you can opt for tracking - THIS MEANS YOUR ORDER CAN BE TRACED AND IS INSURED AGAINST LOSS (MAX OF £32.00).
ALL ITEMS TO EUROPE AND THE REST OF THE WORLD ARE SHIPPED BY PRIORITY HANDLING REGISTERED DELIVERY – THIS MEANS YOUR ORDER CAN BE TRACED AND IS INSURED AGAINST LOSS (MAX OF £32.00).

FMG will not accept responsibility for goods lost or damaged and strongly advise you take advantage of our tracking service.

An extra £4.50 will enable you to track the progress of your delivery and make a claim should it be lost or damaged.