FMG strive to provide excellent customer service at all times. If for any reason you are unhappy with your purchase this can be exchanged for an alternative within 7 days. Please return the item in its original packaging, with details of your alternative selection, enclosing the £3.00 administration fee.
Defective items can also be returned, in the original packaging within 7 days and will be replaced.

If you are sent the wrong item please return unused in the original packaging within 7 days and your correct item will be sent to you.
Lost Orders: All items are sent by 1st Class Royal Mail if an item is not delivered we accept no responsibility for its loss but will provide you with all the information you will need to contact Royal Mail.

Guaranteed Delivery can be arranged please request this service in the 'special instructions' box when placing your order. Please note, the appropriate charge will be deducted from your credit/debit card.
For further information or assistance contact info@fmgmusic.com
Or call +44 (0)844 3571242